About Tudetic
Who are we?
Tudetic is a young, dynamic, active company that is looking for the latest technological advances so that you receive your products in the shortest time possible with a very wide range of catalog. The people who make up Tudetic began selling online in 2008, and since then we have not stopped innovating and growing thanks to our clients.
For us, the main reason and motivation to grow day by day are our clients and their satisfaction. We believe that the most effective advertising of all is word of mouth and that is why we treat all our clients as if they were our best client.
The name Tudetic is an acronym that comes from Tudela, which is the name of the small town where it was founded, and TIC from "Trading Internet Company" (in Spanish it also means Information and Communication Technologies). Our maxim as a company is to improve the customer service offered by the leading e-commerce platforms on the Internet, so that we can have the same service but with a much more human and close treatment than what international companies can offer in which customers are only part of a statistic.
Much more than motorcycles
Our first steps were selling all kinds of motorcycle accessories, creating stores on eBay and other marketplaces 10 years ago. In 2010, the idea of introducing bicycle products arose, and later in 2013 we began in the world of car and commercial vehicle spare parts. It was not until 2017 when we fully entered the world of diving, one of the most exciting hobbies there is.
The store you are browsing has very interesting developments such as the common shopping cart for all stores and the search for vehicles in stores that require it. We are constantly innovating and evolving, which can only be seen in the service and customer care we provide for all our orders.
In 2016, the year in which we have enhanced many sales and management tools in our warehouse, we have managed to reach the figure of 60,000 orders, with 99.1% of customers satisfied with our service. Our new challenge is for this figure to continue growing and for the percentage of satisfied customers to be much closer to 100%, something unheard of in online sales.
We have our store and warehouses in Tudela (Navarra), you are always welcome to visit us and pick up your products here. Since we do not have all the items for immediate delivery here, we recommend that you place your order through the website and pick it up when we let you know it is available.
